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Case Study

Toshiba Asia Pacific DR Solution

Abstract

Toshiba Asia Pacific, a subsidiary of Toshiba Corporation, provides support to Toshiba companies in the region with a strong focus to expand the business in the areas of industrial systems, power systems, social infrastructure systems, building solutions and industrial ICT solutions.

The Toshiba Information Technology Support Services Contract (ITSSC) provides support for Toshiba’s users across regional offices in major Southeast Asian cities such as Singapore, Bangkok, Hanoi, Ho Chi Minh City, Jakarta, Kuala Lumpur and Manila.

The ITSSC is responsible for Network Operations, Security Administration, Server Management and Backup Operations. The department is also charged with the development and use of IT services at its Singapore Global Data Center (SGDC).

DR Prophet provides local and remote block-level backup snapshots and services for cost-effective disaster recovery (DR) and business continuity for mission-critical Microsoft Dynamics Navision Enterprise Resource Planning application systems, files, databases, and mail stores.

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Document: Case Study: Toshiba Asia Pacific


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